This experiential inter-professional learning workshop provides participants with an opportunity to discuss and co-create solutions to healthcare challenges in their own context settings. This is achieved through a design thinking cognitive process using case-based learning to trigger discussions in small groups. The case scenario will depict a challenge or “wow” moment experienced by patients in a typical primary care healthcare facility. This, is used to trigger participants to reflect and co-create solutions, including the application of inter-professional competencies, to manage healthcare challenges for their own patients. The focus would be on patients who require care provided by multiple healthcare professionals at different transition points in their patient- healthcare journey.

Inter-professional collaboration (IPC) is an important component of “patient–centred and healthcare professional friendly” delivery of healthcare. Different healthcare providers often have their own professional objectives and desired outcome which may delay shared decision-making in patient management. This, may impact on patient’s final health outcome.

Our team has developed a novel approach to provide an opportunity for primary care providers to identify different or similar challenges /issues in delivering patient within their diverse practice context. We were able to trial this approach among family physicians, nurses and allied health providers in both wound care and child-health services.

The participants then, co-create solutions applying agile workplace-based learning strategies. The focus of this workshop is on deepening the application of inter-professional tenets such as cultural sensitivity, role clarity, communication, team dynamics and conflict resolution. The small group activity leads to more focussed co-creative solutions, through the application of metacognitive and inter-professional competencies.


At the end of the session, the participants would be expected to apply inter-professional competencies within a theoretical design thinking model (assess, plan, implement and evaluate) to co-create contextual workplace- based solutions to complex patient journeys involving transitions of care.

1. Gain insights into quality patient care through experiential contextual case-based learning
2. Co-create solutions through design thinking approach for transitions in primary care
3. Understand the impact of inter-professional collaborative practice for health and safety in primary care