3g. The Professional Services Review (PSR) - Debunking Myths and Promoting Good Practice
Track 7
| Thursday, November 21, 2024 |
| 1:40 PM - 2:40 PM |
| River View Room 5 (Level 2) |
Details
For most GPs, Medicare billing is a cornerstone of practice. At the PSR we manage a peer review system to ensure appropriate Medicare billing occurs, for the benefit of patients, the Commonwealth, and everyone.
In recent years we have strived to engage more with Australian health practitioners to communicate what we do and what we do not do, as part of our vision to maximise fairness, transparency and contribute to a well-run Australian health care system.
We have also strived to improve communications with practitioners under review, and ensure as much as possible their privacy, dignity and well-being are respected at every stage of the process. We have worked together with other health regulators such as Medicare Compliance section and AHPRA to ensure this communication occurs as much as possible, and the health of practitioners under review is a high and consistent priority.
PSR has a large panel of experienced representatives from almost every craft group, from many professions. We strive to reflect and understand modern practice through our many panel members ( the largest group being GPs) and engagement with professional bodies. Our relationship with general practice is strong, including RACGP. We are keen to communicate regularly with the profession to ensure that the majority of practitioners who practice highly ethical and appropriate medicine, are informed and aware of what to understand about our processes and minimise unnecessary stressors in an already challenging career.
In recent years we have strived to engage more with Australian health practitioners to communicate what we do and what we do not do, as part of our vision to maximise fairness, transparency and contribute to a well-run Australian health care system.
We have also strived to improve communications with practitioners under review, and ensure as much as possible their privacy, dignity and well-being are respected at every stage of the process. We have worked together with other health regulators such as Medicare Compliance section and AHPRA to ensure this communication occurs as much as possible, and the health of practitioners under review is a high and consistent priority.
PSR has a large panel of experienced representatives from almost every craft group, from many professions. We strive to reflect and understand modern practice through our many panel members ( the largest group being GPs) and engagement with professional bodies. Our relationship with general practice is strong, including RACGP. We are keen to communicate regularly with the profession to ensure that the majority of practitioners who practice highly ethical and appropriate medicine, are informed and aware of what to understand about our processes and minimise unnecessary stressors in an already challenging career.
Speaker
A/Prof Antonio Di Dio
Director
Professional Services Review
The Professional Services Review (PSR) - Debunking Myths and Promoting Good Practice
Biography
Associate Professor Antonio Di Dio grew up in rural areas of Italy and Australia before attending Sydney University. He has been a general practitioner for 30 years and practises in Canberra. His passions include medicine, teaching, regulation, leadership, practitioner wellbeing, helping patients and their doctors, and supporting the vulnerable in our community. He was AMA ACT President from 2018-2021 and the Chair of the International Assessment Panel under Medevac Legislation for refugees in 2019. For 25 years he has served as a volunteer for distressed doctors and currently is the Deputy Chair of the National Drs4Drs Board. Antonio has been involved in regulation, including working with representative bodies, Ahpra, the Medical Council of NSW, the Australian Medical Council and PSR for over 20 years.
Ms Shayne Sutton
Chief Advocacy Officer
RACGP
Session chair
Biography
Shayne is an experienced public and private sector leader. She’s held several senior roles including with Australia’s largest local government, the Brisbane City Council, as the inaugural Chief Executive of the North Queensland Regional Organisation of Councils and in Director and Associate Director roles for national consultancy firms Hawker Britton and SAS Group.
Shayne’s also served as a Non-Executive Director of Townsville Hospital and Health Services Board, and as a specialist advisor for the Queensland Government and the Local Government Association of Queensland.
She’s an expert in stakeholder management, advocacy, government relations, process improvement, risk management and public affairs. She has experience in navigating and shaping public policy and developing award winning advocacy plans. She has provided expert counsel and advice to serving Prime Ministers, Premiers, Ministers, local government officials, Board Members and CEOs on a range of complex projects and policy issues.
Shayne’s also served as a Non-Executive Director of Townsville Hospital and Health Services Board, and as a specialist advisor for the Queensland Government and the Local Government Association of Queensland.
She’s an expert in stakeholder management, advocacy, government relations, process improvement, risk management and public affairs. She has experience in navigating and shaping public policy and developing award winning advocacy plans. She has provided expert counsel and advice to serving Prime Ministers, Premiers, Ministers, local government officials, Board Members and CEOs on a range of complex projects and policy issues.
