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1a. Unpacking the latest insights from Touchstone

Tracks
Track 1
Saturday, May 24, 2025
10:30 - 11:15
Goldsfield Theatre

Details

This session will deep dive into the key findings from the latest Touchstone General Practice Industry Report. This will deliver fresh new benchmarking insights into how practices are performing across Australia and how government initiatives are being adopted within the industry. • Discover emerging trends and performance benchmarks shaping the future of general practice • Explore how data can help you uncover areas of opportunity within your own practice • Learn how government initiatives such as MyMedicare and the Bulk Billing Incentives are being adopted across the country


Speaker

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Mrs. Belinda Hudson
Partner, Business Advisory
William Buck

1a. Unpacking the latest insights from Touchstone

Biography

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Mr. Tom Laundy
Partner, Business Advisory
William Buck

1a. Unpacking the latest insights from Touchstone

Biography

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Mr. Chris Smeed
Founder and CEO
Cubiko

1a. Unpacking the latest insights from Touchstone

Biography

Chris Smeed is a passionate health tech founder and former practice manager with more than a decade of experience helping clinics unlock the power of their data. He is the founder and CEO of Cubiko, a Brisbane-based company supporting general practices and dental clinics to run smarter, more sustainable businesses—while ultimately improving patient care. Cubiko includes its core insights platform, designed to support day-to-day operations, and Cubiko Calculate, a simple and accurate service fee tool that gives practices the flexibility and confidence to manage even the most complex GP fee arrangements. Chris is also the founder and director of Halo Connect, focused on solving one of healthcare’s biggest challenges: secure, seamless interoperability between clinical systems. He brings hands-on knowledge from his time as a practice manager and RACGP surveyor, giving him a deep understanding of the challenges practices face on the ground. He also co-hosts the Medicubes podcast, spotlighting bold ideas and real stories from the frontlines of general practice. Chris is a regular speaker on digital innovation in healthcare—and often says he’s one of the luckiest people in the world, getting to spend his days working with passionate, dedicated practices right across Australia.
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