6e. Anatomy of a Ransomware Attack on a Medical Centre
Tracks
Stream 5
| Sunday, May 24, 2026 |
| 11:20 - 12:05 |
| Room C3.6 |
Details
"Anatomy of a Ransomware Attack on a Medical Centre” is a compelling, real-world walkthrough of a cyberattack targeting a local GP medical centre. This session guides the audience through each critical stage of the incident, from the initial phishing email and system lockout to the restoration of services and forensic investigation.
Attendees will see redacted ransom emails and forensic reports, gaining insight into the attackers’ tactics and the clinic’s response.
The presentation highlights the exposure of sensitive patient data on the dark web, as revealed by forensic analysis, and discusses the uncertainty around the full extent of data exfiltration. It also addresses the clinic’s obligations under Australia’s Notifiable Data Breach legislation, including the requirement to notify all affected patients about the breach and the potential sale of their information.
By dissecting the attack in detail, this session delivers practical lessons on incident response, regulatory compliance, and the importance of cyber resilience in healthcare.
Attendees will see redacted ransom emails and forensic reports, gaining insight into the attackers’ tactics and the clinic’s response.
The presentation highlights the exposure of sensitive patient data on the dark web, as revealed by forensic analysis, and discusses the uncertainty around the full extent of data exfiltration. It also addresses the clinic’s obligations under Australia’s Notifiable Data Breach legislation, including the requirement to notify all affected patients about the breach and the potential sale of their information.
By dissecting the attack in detail, this session delivers practical lessons on incident response, regulatory compliance, and the importance of cyber resilience in healthcare.
Speaker
Mr James Flynn
Queensland State Manager
RACGP
Chairperson
11:20 - 12:05
Mr. Jay Carters
Business Operations Leader
Databox Health
Anatomy of a Ransomware Attack on a Medical Centre
11:20 - 12:05
Jay Carters is the Business Operations Leader at Databox Solutions, a Queensland-based technology provider delivering secure and scalable IT solutions across healthcare and professional sectors. With extensive experience auditing IT environments across diverse business landscapes, Jay specializes in identifying operational risks and designing tailored solutions that enhance security, streamline workflows, and drive productivity.
Jay’s strategic approach to technology implementation has helped organizations improve resilience, meet compliance obligations, and optimize performance in increasingly complex digital environments.
Mr Murray White
Senior Technology Consultant
Databox Health
Anatomy of a Ransomware Attack on a Medical Centre
11:20 - 12:05
Murray White is a Senior Technology Consultant at Databox Solutions, a leading provider of secure IT infrastructure and managed services across healthcare and professional sectors. With a strong background in auditing IT environments and designing strategic solutions, Murray helps organizations identify vulnerabilities, improve operational efficiency, and align technology with business goals.
His experience spans multiple industries, where he has led initiatives to enhance cybersecurity posture, streamline systems, and support compliance with evolving regulatory standards