Sunday, May 24, 2026

10:00 - 10:30

The Gallery - Exhibition

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Details

Tech Spotlight Session 1. Presented by Lyrebird Health (10min) Title: From Hype to ROI: Building a Resilient, AI-Driven Clinic Outline: Technology transformation shouldn't make your workflow more fragile. Stop 'testing' tech and start building a resilient practice. Learn the specific AI frameworks that improve patient consistency and staff retention, turning high-level hype into measurable ROI for the modern mixed-billing clinic Learning Outcomes: Audit-Ready AI Integration: Participants will be able to evaluate AI tools using a "Resiliency Framework," moving beyond trial phases to full-scale implementation that protects, rather than disrupts, existing clinic workflows. Data-Driven ROI Modeling: Attendees will learn how to identify and measure key performance indicators (KPIs) specific to AI adoption, such as reduction in administrative "burnout hours" and improvements in patient documentation consistency, to justify the investment in a mixed-billing environment. Presenter: Mr Kai Van Lieshout 2. Presented by HealthShare(10min) Title: HealthShare Platform Update Outline: In this session, Rami Weiss will provide an overview of updates designed to support smoother practice operations and better experiences for both teams and patients. He’ll introduce BetterConsult, a smart pre‑consultation questionnaire, and share updates to GP and patient resources, including enhanced AI scribe functionality. We’ll also highlight the Specialist Referrals Directory—the number one integrated referrals directory with Best Practice—along with Health Services and improved Special Interests search options. Learning Outcomes: INNOVATE: Understand how AI, IT and emerging technologies support digital transformation in general practice, including pre‑consultation smart questionnaires, enhanced GP and patient resources, and AI scribe tools. EMPOWER: Recognise how practice management tools support efficient operations, with examples including pre‑consultation smart questionnaires and the Specialist Referrals Directory (the number one integrated referrals directory with Best Practice). EVOLVE: Explore approaches to managing change, adoption and complexity in general practice using tools such as the Specialist Referrals Directory, Health Services and Special Interests search terms. Presenter: Rami Weiss