2e. The Hidden Cost of Poor Culture: How Non-Compliance Starts with Everyday Behaviour
Tracks
Stream 5
| Saturday, May 23, 2026 |
| 11:20 - 12:05 |
| Room C3.6 |
Details
Behind every compliance issue is a culture issue waiting to be addressed. In this eye-opening session, George Sotiris unpacks how everyday behaviours, like inconsistent standards, unchecked attitudes and poor communication, can quietly erode compliance and expose practices to risk.
Using real-world examples from general practice, George will show how small issues turn into big problems, and how leaders can reset expectations, build accountability, and create a culture where compliance happens naturally.
Using real-world examples from general practice, George will show how small issues turn into big problems, and how leaders can reset expectations, build accountability, and create a culture where compliance happens naturally.
Speaker
Dr Sian Goodson
Chair, Board and Chair, SA
RACGP
Chairperson
11:20 - 12:05
Dr Siân Goodson is a GP originally from the UK, who has practiced in the northern suburbs of Adelaide for over 12 years. She has prior experience as a GP within the NHS, a practice owner in Australia, Director of Clinical Services for a large group and now works as an independent contractor. Siân commenced as Chair of the RACGP Board in November 2024.
As an International Medical Graduate (IMG), Siân is passionate about ensuring all IMG specialist GPs, and those on pathways to Fellowship, are well supported by our College. She is the board director representative on the RACGP National IMG Committee. She also advocates for gender equity in general practice and was the inaugural chair of the SA Women in General Practice Committee.
Siân completed the RACGP Future Leaders Program in 2018, and this was the start of her involvement with the College. She was the conference convenor for GP19 in Adelaide and received the McCleave/Thompson award for services to the SA Faculty in 2024. She is a member of the Australian Institute of Company Directors and has extensive corporate governance experience, including current board positions at Sonder and the Lifetime Support Authority of South Australia.
Siân remains convinced that general practice is the best career in medicine.
Mr George Sotiris
Director
HR In Health
The Hidden Cost of Poor Culture: How Non-Compliance Starts with Everyday Behaviour
11:20 - 12:05
George Sotiris is the Founder and Director of HR in Health, a leading provider of proactive HR solutions and support to the health industry nationwide. With a career spanning more than 15 years, George has established himself as a Workplace Relations Specialist dedicated to serving the unique needs of healthcare practices.
Driven by his genuine appreciation for the challenges inherent in healthcare HR management, George founded HR in Health in 2018. Since its inception, the organisation has been committed to empowering practices with the knowledge and tools needed to navigate complex employment issues and build robust systems for fostering better workplaces.
George firmly believes that the success of any practice hinges on strong employment foundations and accountability at every level. By simplifying intricate staffing disputes and offering comprehensive education on HR best practices, George and his team at HR in Health strive to make a tangible difference in the health industry.
