1e. Innovation Is a Team Sport: Building a Culture That Keeps Getting Better
Tracks
Stream 5
| Saturday, May 23, 2026 |
| 10:30 - 11:15 |
| Room C3.6 |
Details
The future of general practice won’t be defined by technology alone — it will be shaped by teams who are willing to learn, adapt and improve together.
In this session, we will share practical examples of how we create shared responsibility for improvement — from how we make space for curiosity and reflection, to how we communicate change, to how we support staff to test new approaches in safe, manageable steps. Through practical examples the presenters will show how they’ve created momentum without burnout, accountability without micromanagement, and creativity without chaos.
This session is delivered by team members who work within the culture every day — offering a grounded perspective on what this looks like in practice, not just in theory. Sustainable innovation comes from how we work together - it grows through shared trust, curiosity and a commitment to continuous improvement.
In this session, we will share practical examples of how we create shared responsibility for improvement — from how we make space for curiosity and reflection, to how we communicate change, to how we support staff to test new approaches in safe, manageable steps. Through practical examples the presenters will show how they’ve created momentum without burnout, accountability without micromanagement, and creativity without chaos.
This session is delivered by team members who work within the culture every day — offering a grounded perspective on what this looks like in practice, not just in theory. Sustainable innovation comes from how we work together - it grows through shared trust, curiosity and a commitment to continuous improvement.
Speaker
Dr Sian Goodson
Chair, Board and Chair, SA
RACGP
Chairperson
10:30 - 11:15
Dr Siân Goodson is a GP originally from the UK, who has practiced in the northern suburbs of Adelaide for over 12 years. She has prior experience as a GP within the NHS, a practice owner in Australia, Director of Clinical Services for a large group and now works as an independent contractor. Siân commenced as Chair of the RACGP Board in November 2024.
As an International Medical Graduate (IMG), Siân is passionate about ensuring all IMG specialist GPs, and those on pathways to Fellowship, are well supported by our College. She is the board director representative on the RACGP National IMG Committee. She also advocates for gender equity in general practice and was the inaugural chair of the SA Women in General Practice Committee.
Siân completed the RACGP Future Leaders Program in 2018, and this was the start of her involvement with the College. She was the conference convenor for GP19 in Adelaide and received the McCleave/Thompson award for services to the SA Faculty in 2024. She is a member of the Australian Institute of Company Directors and has extensive corporate governance experience, including current board positions at Sonder and the Lifetime Support Authority of South Australia.
Siân remains convinced that general practice is the best career in medicine.
Mrs Jeni Anning
Practice Manager
Pioneer Health Solutions
Innovation Is a Team Sport: Building a Culture That Keeps Getting Better
10:30 - 11:15
Jeni Anning is the General Manager of Pioneer Health Albany, a role she has held for over 11 years. During this time, she has worked closely across clinical, operational, and support teams to drive sustainable growth, strategic planning, strong governance, and a positive, people-centred workplace culture.
Jeni is a Certified Practice Manager with the Australian Association of Practice Management and brings extensive experience in strategic leadership, general practice operations, workforce development, financial management, and digital transformation. She is particularly focused on aligning strategy with people, systems, and service delivery to support long-term viability in a changing healthcare environment.
She is passionate about enabling healthcare teams to work collaboratively, adapt to complexity, and deliver high-quality care that responds to the evolving needs of the communities they serve.
