6c. The Profit Engine: Financial Levers That Drive GP Success
Tracks
Stream 3
| Sunday, May 24, 2026 |
| 11:20 - 12:05 |
| Cockle Bay 2 |
Details
Financial sustainability is the foundation of high-quality patient care. This session demystifies the drivers of profitability in general practice by breaking down the Profit Equation into a simple, actionable model that owners can apply immediately.
Attendees will explore the two primary revenue levers, Price × Quantity (R = P x Q), and learn how service mix, billing models, and appointment structure influence financial outcomes. The session also breaks down cost drivers, distinguishing fixed and variable costs and showing how they interact with staffing, utilisation, and operational efficiency.
Using real practice examples, attendees will see how small changes in clinical workflow, fee setting, or resourcing can significantly impact profit and financial sustainability. A practical dashboard will also be introduced to help owners track key performance indicators (KPIs) and make confident, data-informed decisions.
This session equips practice owners with the clarity and confidence to use financial data as a strategic tool, rather than a compliance task.
In this session, Joseph Gendy, founder of Sapphire Bay Partners, will share insights from advising medical practices on leveraging financial data, frameworks and performance levers to improve profitability and long-term stability.
Attendees will explore the two primary revenue levers, Price × Quantity (R = P x Q), and learn how service mix, billing models, and appointment structure influence financial outcomes. The session also breaks down cost drivers, distinguishing fixed and variable costs and showing how they interact with staffing, utilisation, and operational efficiency.
Using real practice examples, attendees will see how small changes in clinical workflow, fee setting, or resourcing can significantly impact profit and financial sustainability. A practical dashboard will also be introduced to help owners track key performance indicators (KPIs) and make confident, data-informed decisions.
This session equips practice owners with the clarity and confidence to use financial data as a strategic tool, rather than a compliance task.
In this session, Joseph Gendy, founder of Sapphire Bay Partners, will share insights from advising medical practices on leveraging financial data, frameworks and performance levers to improve profitability and long-term stability.
Speaker
Dr Clair Bannerman
JMO
Canberra Health Services
Chairperson
11:20 - 12:05
Dr Clair Bannerman is a current GP Registrar from Canberra, ACT. She is the ACT representative on the RACGP GP in Training Faculty Council, the Registrar Liaison Officer (RLO) for the Murrumbidgee-ACT training subregion, and is currently completing her Rural Generalism Core Emergency Training / ED Extended Skills term with Canberra Health Services.
Prior to working in Medicine, Clair was a NSW high school teacher, Commonwealth public servant and part-time Training Systems Officer with the RAAF. She has previously served on the Board of the AMA ACT and currently sits on the ACT Council of Doctors in Training.
Clair aspires to be a caring, compassionate, knowledgeable and skilled GP.
Mr Joseph Gendy
Founder
Sapphire Bay Partners
The Profit Engine: Financial Levers That Drive GP Success
11:20 - 12:05
Joe Gendy is a Chartered Accountant and the Founder of Sapphire Bay Partners, a boutique advisory firm offering strategic tax, structuring and commercial counsel to a select group of medical practice owners nationwide.
A former taxation lawyer at PwC, Joe advised multinational groups and private equity funds on complex structuring and commercial matters with significant financial and operational impact. He now applies that experience to owners and leaders of medical practices making strategic decisions about growth, risk and succession.
Joe works closely with clients on matters that materially influence the long-term direction and value of their practices. He combines technical depth with commercial judgement, translating complex issues into clear, practical, actionable advice.
He holds Law and Commerce degrees (with Honours) and an MBA with Distinction from London Business School.
