1c. Profit with Purpose: Re-engineering Independent General Practice
Tracks
Stream 3
| Saturday, May 23, 2026 |
| 10:30 - 11:15 |
| Cockle Bay 2 |
Details
Independent practices can still outperform - if they operate like high-performing businesses. In this candid session, the Pioneer Health Albany leadership team shares how they’ve grown a large regional practice to sustained profitability while protecting clinical quality and culture.
This session will unpack the pressures reshaping the sector - consolidation, workforce scarcity, rising costs - and show a practical pathway to financial strength without selling to corporates. This is a business masterclass for practice owners and managers who want measurable results.
What we’ll cover (with real examples):
- Lean for general practice: spotting and eliminating waste; standardising rooms, equipment and workflows; reducing avoidable variation.
- Automation that pays: targeted uses of AI (e.g. document ingestion, telephony), digital job routing, and role redesigns that free clinical time and reduce admin costs.
- Financial levers that matter: understanding margin by service line; when to add higher-margin offerings (e.g. skin clinic, procedures) and when to say no.
- Workforce as strategy: teaching pipelines, scope-of-practice redesign, and culture systems that attract and retain talent.
This session will unpack the pressures reshaping the sector - consolidation, workforce scarcity, rising costs - and show a practical pathway to financial strength without selling to corporates. This is a business masterclass for practice owners and managers who want measurable results.
What we’ll cover (with real examples):
- Lean for general practice: spotting and eliminating waste; standardising rooms, equipment and workflows; reducing avoidable variation.
- Automation that pays: targeted uses of AI (e.g. document ingestion, telephony), digital job routing, and role redesigns that free clinical time and reduce admin costs.
- Financial levers that matter: understanding margin by service line; when to add higher-margin offerings (e.g. skin clinic, procedures) and when to say no.
- Workforce as strategy: teaching pipelines, scope-of-practice redesign, and culture systems that attract and retain talent.
Speaker
Mr Pranay Lodhiya
Chief Financial & Corporate Services Officer
RACGP
Chairperson
10:30 - 11:15
Dr David Tadj
Practice Principal
Pioneer Health Solutions
Profit with Purpose: Re-engineering Independent General Practice
10:30 - 11:15
David is a GP obstetrician, practice owner and medical entrepreneur who works and lives in Albany, Western Australia. He is the founder of Pioneer Health Albany, a large regional medical and dental practice, as well as the founder of Pioneer Health Solutions, a consultancy and software business dedicated to supporting general practices operate sustainably. David has a passion for bringing innovation and improved productivity to health care settings.
David is married with one son and enjoys fishing, reading, travelling and cooking in his spare time
