2c. The Revenue Reset, Fix the Financial Bottlenecks You Are Tired of Fighting
Tracks
Stream 3
| Saturday, May 23, 2026 |
| 11:20 - 12:05 |
| Cockle Bay 2 |
Details
November's Medicare changes exposed a critical divide: Practices running on hope versus those built on systems. This session reveals why 2026 won't be won by bulk billing harder or simply raising private fees, it will be won by Practices that engineer their billing models around real patient behavior, data-driven workflows, and Medicare's actual incentive structures.
Through real case studies across bulk billing, mixed, and fully private Practices, we'll expose the hidden revenue losses most owners miss completely: DNA surges costing $40K–$80K per GP annually, Medicare errors leaving $15K–$30K unclaimed per provider, incentive mis-claims, and broken nurse workflows that silently bleed profitability. We'll break down the three billing architectures that survive policy volatility in 2026, showing you which model fits your patient demographic and how to defend your income against future Medicare shifts. You'll discover the exact levers that lift GP earnings while increasing Practice-wide revenue using the same clinical hours you already have. This session demonstrates why a properly redesigned model can add $50,000 to $250,000 per GP per year, and how to stop the silent churn killing your long-term growth. This isn't about charging more...this is about building revenue that's stable across policy changes, scalable without overwhelming your team, and protected against future fee schedule disruptions.
Through real case studies across bulk billing, mixed, and fully private Practices, we'll expose the hidden revenue losses most owners miss completely: DNA surges costing $40K–$80K per GP annually, Medicare errors leaving $15K–$30K unclaimed per provider, incentive mis-claims, and broken nurse workflows that silently bleed profitability. We'll break down the three billing architectures that survive policy volatility in 2026, showing you which model fits your patient demographic and how to defend your income against future Medicare shifts. You'll discover the exact levers that lift GP earnings while increasing Practice-wide revenue using the same clinical hours you already have. This session demonstrates why a properly redesigned model can add $50,000 to $250,000 per GP per year, and how to stop the silent churn killing your long-term growth. This isn't about charging more...this is about building revenue that's stable across policy changes, scalable without overwhelming your team, and protected against future fee schedule disruptions.
Speaker
Mr Pranay Lodhiya
Chief Financial & Corporate Services Officer
RACGP
Chairperson
11:20 - 12:05
Mr. Jeff Mustapha
CEO/ Founder
Healthvue
The Revenue Reset, Fix the Financial Bottlenecks You Are Tired of Fighting
11:20 - 12:05
Jeff Mustapha is the Founder and CEO of HealthVue, a managed service coaching business backed by over 20 years of combined healthcare experience, working with Australian General Practices to identify and recover significant unrealized revenue.
While most Practice owners believe they're maximising income potential, Jeff's assessments consistently reveal structural revenue gaps averaging six figures per Practice, money that should already be flowing through existing operations but isn't, due to Medicare complexity, billing inefficiencies and underutilised incentive programs.
Jeff's approach is diagnostic rather than theoretical. He works directly with owners and managers across bulk billing, mixed, and private models to uncover where revenue is being left behind, then implements practical systems to capture it using the same teams and hours already in place.
His expertise spans Practice and urgent care setups, incentive optimisation, workforce planning, accreditation, and operational restructuring. HealthVue delivers through two core programs, Revenue Boost and Accreditation, underpinned by the Five Revenue Engines framework. Outside work, Jeff prioritizes family time and maintains interests in personal development and travel.
