Breakfast Symposium 1: Supporting staff wellbeing: what practice leaders need to know
Tracks
Stream 1
Stream 2
Stream 3
Stream 4
Stream 5
Stream 6
Stream 7
| Saturday, May 23, 2026 |
| 7:30 - 8:30 |
Overview
Sponsored by AVANT
Details
Seats limited | Registration essential to secure a place | Cost - no charge.
Practice owners and managers play a critical role in shaping the wellbeing of their teams, while often managing significant workload, responsibility and fatigue themselves. This session explores wellbeing in healthcare settings, and how leadership behaviours and practice systems influence staff experiences of stress, burnout and psychological safety.
By the end of this session, participants will be able to: - Describe key concepts related to wellbeing, burnout and psychological safety in healthcare teams. - Identify leadership and system factors that contribute to staff stress and leadership fatigue in general practice. - Recognise practical approaches used in real world and international practice settings to support staff wellbeing.
Presenters: Dr Ushma Narsai Angela Mason
Practice owners and managers play a critical role in shaping the wellbeing of their teams, while often managing significant workload, responsibility and fatigue themselves. This session explores wellbeing in healthcare settings, and how leadership behaviours and practice systems influence staff experiences of stress, burnout and psychological safety.
By the end of this session, participants will be able to: - Describe key concepts related to wellbeing, burnout and psychological safety in healthcare teams. - Identify leadership and system factors that contribute to staff stress and leadership fatigue in general practice. - Recognise practical approaches used in real world and international practice settings to support staff wellbeing.
Presenters: Dr Ushma Narsai Angela Mason
Speaker
Ms Angela Mason
Risk Advisor
Avant
Supporting staff wellbeing: what practice leaders need to know
7:30 - 8:30Biography
Angela has extensive experience managing practices of various disciplines and sizes. A past State and National AAPM President, Fellow, Life Member & Certified Practice Manager. Angela has experience as a Board Member and expert committee member for multiple bodies in healthcare. Angela has experience as an accreditation surveyor and as an assessor and trainer for University of New England Partnerships, she is a Registered Nurse with a Post Grad Certificate in Nursing Management, a Diploma in Practice Management and is a Graduate of the Australian Institute of Company Directors. Angela has a history of commitment to ensuring health care is delivered safely with quality outcomes in a financially viable environment that is a desirable place in which to work.
Dr Ushma Narsai
Medical Advisor
Avant
Supporting staff wellbeing: what practice leaders need to know
7:30 - 8:30Biography
Ushma has worked as a General Practitioner for over 20 years. She is currently a claims manager and medical adviser at Avant, assisting doctors in civil claims, regulatory complaints, employment matters and coronial investigations. Ushma's experience includes general practice, aged care, clinical research and clinical editing.
