4c. Rapid Fire - Paperwork and priorities
Tracks
Stream 3
| Saturday, May 23, 2026 |
| 14:05 - 14:50 |
Details
Rapid Fire 1: Compliance as Strategy – Turning Red Tape into Competitive Advantage
This session explores how governance frameworks can do more than keep practices safe; they can drive better decisions, protect revenue and build long-term stability. This presentation will share practical examples of how linking HR, payroll and governance processes through platforms like Compli gives practice leaders a clearer view of their risk and opportunity landscape.
Presenter: Himanshu Desai
Rapid Fire 2: Futureproofing the General Practice: Cyber Resilient Culture
This presentation explores what digital resilience really means for general practice. It looks beyond firewalls and passwords to examine how cyber risks actually emerge — through everyday behaviours, outdated systems, and unclear accountability.
Presenter:Jim Kay
Rapid Fire 3: Why Interpreter Access is a Practice Priority – Not Just a Patient Issue
This presentation will cover:
•What NAATI certification means for your clinical governance
•Practical resources to normalise interpreter use in your practice
•How to access free interpreting services and integrate them into your workflow
Presenter: Lee Yacoumis
Speaker
Mr Himanshu Desai
CEO
Carenza Digital
Compliance as Strategy – Turning Red Tape into Competitive Advantage
14:05 - 14:20Biography
Himanshu Desai is Co-Founder and CEO of Carenza Digital, leading the development of Compli, a healthcare-focused Governance, Risk & Compliance platform. With over 20 years’ experience in product development and digital health, Himanshu specialises in building technology solutions that help aged care, disability and primary care organisations modernise systems and stay audit-ready.
Mr Jim Kay
CEO
It Networks
Futureproofing the General Practice: Cyber Resilient Culture
14:20 - 14:35Biography
Dr Casey Going is an Australian General Practitioner, practice owner, and healthcare entrepreneur based in regional Queensland. He is the co-director of Condamine Medical Centre and works across both community general practice and hospital settings. Dr Going holds Fellowship with the Royal Australian College of General Practitioners and has completed a Master of Business Administration and a Master of Internal Medicine, reflecting his strong interest in both clinical excellence and health service leadership.
He is the founder of MBSPro and a senior educator with Business for Doctors, where he focuses on ethical Medicare Benefits Schedule optimisation, practice sustainability, and improving access to care in disadvantaged communities. Dr Going regularly delivers education to GPs, registrars, and practice owners on billing compliance, workflow efficiency, and the responsible use of AI in healthcare. He is also actively involved in registrar supervision and rural workforce development.
Ms Flora Hui Tao
NAATI
Why Interpreter Access is a Practice Priority – Not Just a Patient Issue
14:35 - 14:50Biography
Mrs Lee Yacoumis
Strategic Engagement Manager
NAATI
Why Interpreter Access is a Practice Priority – Not Just a Patient Issue
14:35 - 14:50Biography
Lee Yacoumis (she/her) is the Strategic Engagement Manager at NAATI, where she has managed the company's communications, marketing and engagement function since early 2021. She holds a Bachelor of Commerce (Marketing) and Master of International Development.
Prior to NAATI, Lee has spent the past 11 years working with the Australian Government, UN and NGOs on migration-related issues, including asylum seeker and refugee protection policy, settlement of unaccompanied humanitarian minors and counter human trafficking projects. She has experience working across several country contexts, having worked in Australia, Ghana, the UK, Laos and Fiji.
NAATI is running a national awareness campaign about the importance of NAATI-certified interpreters in the health sector.
