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4e. Rapid Fire - Paperwork and priorities

Tracks
Stream 5
Saturday, May 23, 2026
14:05 - 14:50
Room C3.6

Details

Rapid Fire 1: Compliance as Strategy – Turning Red Tape into Competitive Advantage This session explores how governance frameworks can do more than keep practices safe; they can drive better decisions, protect revenue and build long-term stability. This presentation will share practical examples of how linking HR, payroll and governance processes through platforms like Compli gives practice leaders a clearer view of their risk and opportunity landscape. Presenter: Himanshu Desai Rapid Fire 2: Futureproofing the General Practice: Cyber Resilient Culture This presentation explores what digital resilience really means for general practice. It looks beyond firewalls and passwords to examine how cyber risks actually emerge — through everyday behaviours, outdated systems, and unclear accountability. Presenter:Jim Kay Rapid Fire 3: Why Interpreter Access is a Practice Priority – Not Just a Patient Issue This presentation will cover: - What NAATI certification means for your clinical governance - Practical resources to normalise interpreter use in your practice - How to access free interpreting services and integrate them into your workflow Presenter: Lee Yacoumis


Speaker

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Mrs Sarah Boorman
Advisory Group
Scale My Clinic

Chairperson

14:05 - 14:50

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Mr Himanshu Desai
CEO
Carenza Digital

Compliance as Strategy – Turning Red Tape into Competitive Advantage

14:05 - 14:20

Himanshu Desai is Co-Founder and CEO of Carenza Digital, leading the development of Compli, a healthcare-focused Governance, Risk & Compliance platform. With over 20 years’ experience in product development and digital health, Himanshu specialises in building technology solutions that help aged care, disability and primary care organisations modernise systems and stay audit-ready.
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Mr Jim Kay
CEO
IT Networks

Futureproofing the General Practice: Cyber Resilient Culture

14:20 - 14:35

Jim Kay | Cybersecurity and IT Security Leader Founder and CEO | IT Networks Jim Kay is the founder and CEO of IT Networks, an accomplished entrepreneur, and a technology leader with over 30 years of expertise in shaping the IT landscape in Australia. Jim’s early career placed him in the center of high-stakes, mission-critical IT environment of banking and large telcos. His ability to solve business problems with technology led to consulting and managing major technology initiatives. These experiences shaped Jim’s strategic approach to building resilient, reliable digital infrastructures. Recognising the widening capability gap between enterprise IT and smaller organisations, Jim founded IT Networks in 1995. His vision is to bring corporate-grade technology and strategy to Australian SMEs. Under Jim’s leadership, the company has become a trusted partner for organisations seeking future-ready infrastructure. With commitment to mentoring and fostering future leaders, and focus on innovation and long-term value, Jim continues to make a significant impact on the technology sector. Jim Kay is available for keynote presentations and executive briefings where he shares insights on IT leadership, cybersecurity, and digital resilience, empowering audiences with practical strategies for organisational success.
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Mrs Lee Yacoumis
Strategic Engagement Manager
Naati

Why Interpreter Access is a Practice Priority – Not Just a Patient Issue

14:35 - 14:50

Lee Yacoumis (she/her) is the Strategic Engagement Manager at NAATI, where she has managed the company's communications, marketing and engagement function since early 2021. She holds a Bachelor of Commerce (Marketing) and Master of International Development. Prior to NAATI, Lee has spent the past 11 years working with the Australian Government, UN and NGOs on migration-related issues, including asylum seeker and refugee protection policy, settlement of unaccompanied humanitarian minors and counter human trafficking projects. She has experience working across several country contexts, having worked in Australia, Ghana, the UK, Laos and Fiji. NAATI is running a national awareness campaign about the importance of NAATI-certified interpreters in the health sector.
Ms Flora Hui Tao
NAATI

Why Interpreter Access is a Practice Priority – Not Just a Patient Issue

14:35 - 14:50

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